App keeps crashing on Android

App Crashing on Android

If the Dreamsquare app keeps crashing on your Android device, try these troubleshooting steps.

Quick fixes

1. Force stop the app: Go to Settings > Apps > Dreamsquare > Force Stop, then reopen.
2. Clear the cache: Settings > Apps > Dreamsquare > Storage > Clear Cache.
3. Update the app: Check for updates in the Google Play Store.
4. Restart your device: A simple restart can resolve many issues.

If the issue persists

1. Check storage space — the app needs at least 500 MB of free space.
2. Uninstall and reinstall the app from the Google Play Store.
3. Check Android version — we support Android 10 and above.
4. Disable battery optimization for Dreamsquare in your device settings.

Report the issue

If none of the above works, please contact us with:

• Your device model and Android version
• When the crash happens (on launch, during playback, etc.)
• Any error messages you see

Our team will investigate and get back to you within 24 hours.