App keeps crashing on Android

App Crashing on Android

If the Dream Square app keeps crashing on your Android device, try these troubleshooting steps.

Quick fixes

1. Force stop the app: Go to Settings > Apps > Dream Square > Force Stop, then reopen.
2. Clear the cache: Settings > Apps > Dream Square > Storage > Clear Cache.
3. Update the app: Check for updates in the Google Play Store.
4. Restart your device: A simple restart can resolve many issues.

If the issue persists

1. Check storage space — the app needs at least 500 MB of free space.
2. Uninstall and reinstall the app from the Google Play Store.
3. Check Android version — we support Android 10 and above.
4. Disable battery optimization for Dream Square in your device settings.

Report the issue

If none of the above works, please contact us with:

• Your device model and Android version
• When the crash happens (on launch, during playback, etc.)
• Any error messages you see

Our team will investigate and get back to you within 24 hours.